So he repeatedly got one-time codes which specifically tell you not to give them out, and gave them out over and over again?
Whilst Revolut are pretty poor compared to years ago, as a young business owner he isn’t very savvy and ignored every single warning and left his money unprotected.
He could have avoided this by a) using a real bank and b) not being a dipshit.
moonski on
Revoluts are a badly run company.
But this guy giving out all his info over the phone to scammers is not revoluts fault.
How can you be “a business owner” with 165k and still be stupid enough to fall for the “this is your bank phoning you” shit.
But then he also had £165,000 in a fucking revolut account so it tracks.
_Spiggles_ on
He’s an idiot and it’s not their fault it’s his.Â
A small amount of self accountability is needed here.
Marcuse0 on
Man authorises payments to scammers, is mad when not-bank doesn’t wipe his arse for him.
welsh_cthulhu on
I was with Revolut for years, then binned them for Starling once I found out they’re essentially a fintech, not a FSCS/FCA-registered bank in the UK. It’s my own fault for not doing enough research.
If they fold, your money’s fucked. All of it. I’m amazed this guy trusted them with 165 grand of his money in the first place.
Also, who the hell falls for shit like this? He sounds like a complete moron. “A fool and his money” etc.
Smilewigeon on
>As soon as Jack realised he was being scammed, he contacted Revolut – but there was no dedicated helpline, just a chat function deep within the app.
This is what would concern me the most if I were a Revolut customer: I get chat features and automation are a fact of life now with regards to customer service but I’d expect a bank to always have emergency numbers that are easy to find and quick to answer by actual staff.
I had an issue earlier this year when irregular payments were coming out my account on a Friday evening – a quick call to Lloyd’s saw that debit card cancelled and the (thankfully small) spends cancelled. Say what you want about those ‘older’ banks vs these new digital only ones but when it comes to my finances, I want that level of service.
6 Comments
So he repeatedly got one-time codes which specifically tell you not to give them out, and gave them out over and over again?
Whilst Revolut are pretty poor compared to years ago, as a young business owner he isn’t very savvy and ignored every single warning and left his money unprotected.
He could have avoided this by a) using a real bank and b) not being a dipshit.
Revoluts are a badly run company.
But this guy giving out all his info over the phone to scammers is not revoluts fault.
How can you be “a business owner” with 165k and still be stupid enough to fall for the “this is your bank phoning you” shit.
But then he also had £165,000 in a fucking revolut account so it tracks.
He’s an idiot and it’s not their fault it’s his.Â
A small amount of self accountability is needed here.
Man authorises payments to scammers, is mad when not-bank doesn’t wipe his arse for him.
I was with Revolut for years, then binned them for Starling once I found out they’re essentially a fintech, not a FSCS/FCA-registered bank in the UK. It’s my own fault for not doing enough research.
If they fold, your money’s fucked. All of it. I’m amazed this guy trusted them with 165 grand of his money in the first place.
Also, who the hell falls for shit like this? He sounds like a complete moron. “A fool and his money” etc.
>As soon as Jack realised he was being scammed, he contacted Revolut – but there was no dedicated helpline, just a chat function deep within the app.
This is what would concern me the most if I were a Revolut customer: I get chat features and automation are a fact of life now with regards to customer service but I’d expect a bank to always have emergency numbers that are easy to find and quick to answer by actual staff.
I had an issue earlier this year when irregular payments were coming out my account on a Friday evening – a quick call to Lloyd’s saw that debit card cancelled and the (thankfully small) spends cancelled. Say what you want about those ‘older’ banks vs these new digital only ones but when it comes to my finances, I want that level of service.