‘I find it really disheartening’: Family calls out police after Ottawa senior falls victim to theft in parking lot

Source: CMikeHunt

6 Comments

  1. >On Sept. 12, she called her daughter, Valerie Gervais, for help filing a report with the Ottawa Police Service.

    >**“We called the hotline and waited almost 40 minutes and then we were told we had to file it online,” Valerie said.**

    >“So, I did what I thought was the proper way to file it online. I listed all of the stuff that was stolen under one report and mentioned that my mother is visually impaired, and then we waited about a week, and we didn’t hear anything back.”

    >**Valerie then called police once again and was told they would need to file an individual report for each stolen card.**

    >(…)

    >“We wait again for another week, and we don’t hear anything back. This time, my mom forwards me an email she got because she can’t read it, and it says, **‘we may or may not investigate your case.’** It was just a standard email.” said Valerie.

    >Valerie called police. She says she was assured someone would be investigating, but another week went by with no communication from police.

    >That’s when she and her sister, Christine, turned to social media.

    >“It was kind of like a ‘woe is me, no one is calling my mom back’ type of post, and **we got probably 40 replies of other people saying this had happened to them and that they haven’t spoken to police officer in six months**,” Valerie said.

    >(…)

    >CTV News reached out to the Ottawa Police Service (OPS) for comment on Gervais’ situation, but **a police spokesperson responded several days later with information pertaining to a separate case, claiming Gervais’ situation was resolved and the case was closed**. Police later clarified they had mixed up two cases.

    Seriously?

  2. Old-Assistant7661 on

    I just talked to one of the gas stations owners in my town. All their pumps now are pre pay. He told me they switched to prepay pumps because people kept driving off. And calling the cops does nothing., as they point to an online form to fill out. He said he can expect to hear from them weeks later or not at all. So they just updated the pumps instead of dealing with the headache of a police force that refuses to deal with active theft in a reasonable time frame.  Canada’s justice system and enforcement is the worst state it’s been in my entire life. It’s like police have just given up on dealing with most crime. 

  3. GracefulShutdown on

    Thankfully the police services will be around again at budget time saying they can only maintain “service levels” with 10% budget increases.

    When do we as payers of taxes say enough is enough and start demanding our money back?

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